CWP
Maintenance Agreement
Protect
the investment you made in your Laser Printers!
The ultimate option when you want total coverage, protection against
the cost of expensive repairs and the administrative ease of one
invoice per year. Our Maintenance Agreement is among the most
comprehensive in the industry.
Its features include:
Fast Call
Response
Laser
printers are an integral part of processing documents in today’s office
environment.
Our Maintenance Agreement customers contract with CWP to
ensure that a alfunctioning laser is repaired and back in service as
soon as possible.
CWP offers fast response to your emergency service call
and complete repairs that are guaranteed. Most times, you will see our
technician on the same day you placed your service request.
Unlimited
Service Requests
CWP’s
technicians strive to complete a thorough repair of your printer. We
fix the problem that you called about and we look for other problems
that may not have shown up yet operationally. Our
efforts are designed to reduce the downtime due to failure. However, no
matter how many times your laser printer requires an emergency call,
CWP will be there and at no additional charge.
Preventative
Maintenance
Even if you
never place a call for service, CWP’s Maintenance Agreement includes
annual visits to your laser printer to check its operation, make
necessary adjustments, replace suspect parts, lubricate and clean. This
visit is scheduled by CWP at your convenience. And
you can schedule a second visit yourself within the contract period if
you feel its necessary. Better
to correct a potential problem on your schedule than deal with an
equipment failure during busy, productive periods.
Service Loaners
Our field
technicians carry a wide assortment of replacement components that are
historically more apt to fail. These
parts are with them in their tool case or in their service vehicle. This
means that, in most cases, we can affect the repair immediately. Where
the component requiring replacement is not immediately available or if
the printer must come to our shop due to the nature of the failure, we
can provide your office with a loaner of equal or better configuration. That
loaner is yours to use until your printer is repaired and working.
For more information about the CWP
Maintenance Agreement contact us at sales@cwpsolutions or by calling 1-800-387-8973.
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