cwp
Solutions, a long-time leader in On-Site
equipment service to the GTA, can be an integral part of your laser
printer fleet management. And we can save you
money doing it!
Established
in 1977 by an IBM Field Customer Engineer, CWP has been in the printer
business as long as there have been
laser printers! We know printers. We have developed
strong relationships with the major manufacturers, and our service
technicians are trained and certified to service your printers.
We place a strong emphasis
on fast response to your service requests, quick diagnosis of the
printer failure and effective, long-lasting repairs.
Fast Response
When you need help, you
need it NOW. You need a rapid response with results. . . and we’ve got you
covered. We target four hour response to your service request
and same day fix.
Fast
Repair
 CWP
has the service parts in inventory to make the repair on the first
call. Our service vehicles are fully stocked to do first time repairs.
And, if there’s ever a problem that can’t be fixed at your site, we
have exchange printers in stock, ready to swap, so you’re never left
without a working printer.
Reliability
Our repair work is
unparalleled. Even the OEMs refer their customers to us for repair
work, that’s how confident they are with our quality and reliability,
and you can be too. CWP Solutions’ service technicians are
trained and certified in Lexmark and Hewlett-Packard printers. These
direct relationships with the OEM’s ensure the latest in technical
knowledge and repair techniques.
Printer maintenance isn’t anyone’s
top priority, until something doesn’t work. Then an entire work groups’
priorities change. Something that should be simple - simply isn’t.
That’s where we can help. At cwp
Solutions we offer an
entire complement of easy to use service products.
cwp
Solutions is your Authorized
Service Provider
for Hewlett Packard and Lexmark laser printers, AIO’s and
MFP’s. We use only original manufacturer’s parts and
components and our technicians undergo ongoing product training direct
from the manufacturer.
What some of
our clients are saying about CWP Service . . . .
“Great
service.” “Did a lot of extra troubleshooting to determine
what caused our problem with toner leaking. Good job.”
O & Y Enterprises
“CWP
provides excellent service .. .” “Paul Booth and
his technical staff are wonderful.”
Apple Canada
“Love
the service!”
Don Valley North Toyota
“Very
good service.”
Carlson Wagonlit Travel
“(Your
technician) is an asset to your company. He answers
any questions, fixes any
problems.
Is extremely knowledgeable. Again, an asset to your
company.”
(IBEW)
“Technician
did a great job.”
Wells Fargo Financial
“Courteous,
professional.”
Blockbuster Canada
“Our
technician is great.”
Town of Newmarket
“I
appreciate the quick response turnaround . . . Thank you!”
Wyeth Ayerst
“Overall,
the process was handled in a smooth and efficient manner.
Thank you.”
Holiday Inn
(Source: CWP
Customer Service Survey responses)
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