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Managed Print Maintenance Agreement CWP Toner/Maintenance Program
cwp Solutions, a long-time leader in On-Site equipment service to the GTA, can be an integral part of your laser printer fleet management.  And we can save you money doing it!

Established in 1977 by an IBM Field Customer Engineer, CWP has been in the printer business as long as there have been
laser printers!  We know printers.  We have developed strong relationships with the major manufacturers, and our service technicians are trained and certified to service your printers.
We place a strong emphasis on fast response to your service requests, quick diagnosis of the printer failure and effective, long-lasting repairs.

Fast Response
When you need help, you need it NOW. You need a rapid response with results. . . and we’ve got you covered.  We target four hour response to your service request and same day fix.
Fast Repair
CWP has the service parts in inventory to make the repair on the first call. Our service vehicles are fully stocked to do first time repairs. And, if there’s ever a problem that can’t be fixed at your site, we have exchange printers in stock, ready to swap, so you’re never left without a working printer.

Our repair work is unparalleled. Even the OEMs refer their customers to us for repair work, that’s how confident they are with our quality and reliability, and you can be too.  CWP Solutions’ service technicians are trained and certified in Lexmark and Hewlett-Packard printers. These direct relationships with the OEM’s ensure the latest in technical knowledge and repair techniques.

Printer maintenance isn’t anyone’s top priority, until something doesn’t work. Then an entire work groups’ priorities change. Something that should be simple - simply isn’t.
That’s where we can help. At cwp Solutions we offer an entire complement of easy to use service products.
cwp Solutions is your Authorized Service Provider for Hewlett Packard and Lexmark laser printers, AIO’s and MFP’s.  We use only original manufacturer’s parts and components and our technicians undergo ongoing product training direct from the manufacturer.

What some of our clients are saying about CWP Service . . . .
“Great service.”  “Did a lot of extra troubleshooting to determine what caused our problem with toner leaking. Good job.”
O & Y Enterprises

“CWP provides excellent service .. .”   “Paul Booth and his technical staff are wonderful.”
Apple Canada

“Love the service!”
Don Valley North Toyota

“Very good service.”
Carlson Wagonlit Travel

“(Your technician) is an asset to your company.   He answers any questions, fixes any
problems.  Is extremely knowledgeable.  Again, an asset to your company.” 

“Technician did a great job.”
Wells Fargo Financial

“Courteous, professional.” 
Blockbuster Canada

“Our technician is great.” 
Town of Newmarket

“I appreciate the quick response turnaround . . . Thank you!” 
Wyeth Ayerst

“Overall, the process was handled in a smooth and efficient manner.  Thank you.” 
Holiday Inn

(Source: CWP Customer Service Survey responses)